Payout processes can sometimes be lengthy, especially in cases where insurers need to investigate and loss adjusters are involved. As part of our overall service, ToleHouse also assists our clients in handling and managing the claims process.
ToleHouse works on behalf of companies or individuals during the whole claims process to ensure that the claim is settled in the best way possible and the most positive result for the client is obtained.
We assist in the following:
- Liaising with the insured and the underwriter on a regular basis and advising all parties on any potential issues that may arise
- Working with loss adjusters, underwriters, other brokers and the client
- Ensuring communication lines between all parties are open and clear
- Delivering the final result in a timely manner and making sure all of the insured concerns and expectations are met